App Rainbow7 FAQ
Do you have any tutotrial video of Rainbow7™?
Yes, please feel free to check out the video on YouTube at https://www.youtube.com/watch?v=_xRvIhbYrb8
Why is the Rainbow7™ not powering on?
Please make sure the light bulb has AC power connected and double check your main switch is already turned on.
Why is the Rainbow7™ not connecting to my smartphone?
1) Turn off the light switch before you install the Rainbow7™ light bulb, and then turn on the light switch. 2) Turn on Bluetooth from your mobile device. 3) Download the free "Rainbow7™" app from the App Store or Google Play. 4) Press "Add Light" from the app. Now, your can control Rainbow7™ light bulb from your smartphone. If you still have a problem connecting Rainbow7™? Check out this video: https://www.youtube.com/watch?v=_xRvIhbYrb8
Why is the unit not responding/locked up?
Please check two things: 1) Make sure the Rainbow7™is power on by checking the AC power connection and the light switch. 2) Make sure the Rainbow7™ is connected to your smartphone. If you are not sure, please check the FAQ "Why is the Rainbow7™ not connecting to my smartphone?" If the unit still does not repsond, please take the following two actions: 1) Reboot your smartphone 2) Turn off the AC power to the Rainbow7™ for few seconds and then turn it on again.
Why didn't the app work with my phone?
The Rainbow7™ is using the latest Bluetooth technology. Your smart phone needs to support Bluetooth 4.0 BLE. For iOS devices, your smartphone should be an iPhone 4s or up. For Android devices, your smartphone needs to be running Android 4.4 (or up) and have Bluetooth 4.0 BLE.
When the app is opened, why do some Rainbow7™ light bulbs show not connected?
When using multiple Rainbow7™ light bulbs, your smartphone may not connect to all of them at the same time. Please allow your phone to connect each light bulb one by one.
What happens when the bulb is turned off and back on at the switch? Does it default to a specific setting or does it revert to the last setting?
It returns to the default white setting when turned back on if turned on and off at the switch. If you turn it off using the Bluetooth it will return to the color it was on when turned off.
Could it work as a wake up light?
It has Schedule Timers to turn your bulb on or off.
Will it work with 220 volts or just 110 volts?
The working voltage is AC 85V - AC 240V. So It will work with 220 volts.
Can several bulbs be controlled all at once?
Yes, you can create 'groups' and control them together. You can put 6 bulbs in one group and have up to 10 group.