SmartShaker 3 FAQs

Does the SmartShaker 3 and the app track my location?

No. The SmartShaker 3 and the app only get the time from your phone, but no location information.

Android device will pop up a prompt asking for access location during the setup. It is mandated to pop up such prompt when the app use Bluetooth to scan devices under Android OS. The app actually just scan for SmartShaker 3 but not access location.

What is the use of allowing the app to send me notifications?

At the time of alarm goes off, notification will be displayed when your app is in the background.

What is the use of allowing the SmartShaker 3 and the app to display, access, read my phone's notification?

It is for SmartShaker 3 to alert you when your phone has notifications of incoming call and messages.

While the SmartShaker 3 can alert you, the SmartShaker 3 and the app does not store or send out any information from your incoming calls and messages.

What is the use of Alarm button on SmartShaker 3?

ON position
- Enable alerts for all incoming calls, messages and alarms.

OFF position
- Disable alerts for all incoming calls, messages and alarms
- Stop an active alarm.

What is the use of Snooze button on SmartShaker 3?

Press once to check battery.
Press once to snooze alarm if alarm is active.

How can I snooze the alarm?

Snooze with your SmartShaker 3
- Press the snooze button.

Snooze with your phone
- When SmartShaker 3 app is active, tap Snooze button on the pop up screen.
- When SmartShaker 3 app is inactive, tap the alert notification and then tap snooze button on the pop up screen.

How can I stop the alarm?

Stop with your SmartShaker 3
- Slide the alarm switch to off position.

Stop with your phone
- When SmartShaker 3 app is active, tap stop button on the pop up screen.
- When SmartShaker 3 app is inactive, tap the alert notification and then tap stop button on the pop up screen.

How can I stop the alert for incoming call?

3 ways:

    1. Slide the Alarm switch to off position.
    2. Press the Snooze button once.
    3. Answer or Reject the call on your phone.

How long will SmartShaker 3 continue to vibrate if left untouched?

5 minutes.

Can I customize the timing of the snooze interval?

The default is 9 minutes however you can edit the timing by going to Setting Menu -> Time Setting -> Snooze Interval.

How can I enable alerts for incoming calls?

Go to Setting Menu -> Alert Setting and then toggle the "Alert for phone calls". Please make sure the Alarm switch is on at SmartShaker 3.

How can I enable alerts for incoming messages?

    1. Go to Setting Menu -> Alert Setting.
    2. On Android device, click "Enable Permission" and turn on for SmartShaker 3 on the next page at the first time.
    3. Toggle the "Alert for SNS Messages".
    4. Select the SNS what you want to enable in "Social Network Services".
    5. Please make sure the Alarm switch is on at SmartShaker 3.

What is the use of DST in Menu -> Time Setting?

SmartShaker 3 will automatically adjust DST accordingly to the selected region.

Let's say you set the DST to United States. At 2am on Sunday Mar 14 2021, the time of your SmartShaker 3 will automatically advance to 3pm. And all the alarms you set will go off according to the time after DST adjustment. 

Does the DST setting in the app affect the time and DST setting of my phone?

No, it will just affect the DST setting on the SmartShaker 3.

Does SmartShaker 3 completely power off when the Alarm switch is at off position?

No. SmartShaker 3 just disables all alerts of incoming calls, messages and alarms when the Alarm switch is at off position. SmartShaker is still ready for connection and will make connection to your phone if your phone is in range with SmartShaker 3.

How can I completely power off SmartShaker 3?

The SmartShaker 3 completely power off after below steps.

    1. Slide the Alarm switch to off position. 
    2. Press and hold the Snooze button for 10 seconds until 4 Blue LEDs blink once.

When you need to use SmartShaker 3 again, please slide the Alarm switch to on position open the app and enable all alarms manually.

Under what circumstances should I completely power off SmartShaker 3?

2 circumstances.

    1. You are going to not using it for more than 1 month.
    2. You are in some places which wireless device must be power off compulsory. For example, planes.

Otherwise, you don't need to completely off SmartShaker 3 if you are using it week in and week out. 

What is the compatibility of SmartShaker 3?

SmartShaker 3 works with any iOS devices with iOS 10 or above, and Android device with Android 5.0 or above.

Does SmartShaker compatible with iPad and other Android tablets?

Yes, as long as your iPad is with iOS 10 or above, and your Android tablet is with Android 5.0 or above.

What is the maximum Bluetooth range of SmartShaker 3?

15m (45 FT). The range will be reduced by thick walls and large objects.

How long SmartShaker 3 can be used for a singe charge?

14 days @ 5 minutes vibration per each day.

How long is the standby time of SmartShaker 3?

2 months if the Alarm switch is at off position.

How long does it take to fully charge SmartShaker 3?

1 hour 45 minutes for a 5V 1000mA charger.

What kind of charger should I use?

Any charger that can supply 5V 1000mA at minimum. Normally a wall charger and portable battery would do.

Can I use another cable I have to charge up SmartShaker 3?

Yes, as long as the another cable you have is a proper cable from a normal dealer. 

Will the SmartShaker 3 still work if my phone turn off?

Alarms will still go off on time, but alerts for phone calls and SNS messages will not work.

Will the SmartShaker 3 still work if the Bluetooth of my phone is off?

Alarms will still go off on time, but alerts for phone calls and SNS messages will not work.

Will the SmartShaker 3 still work if the SmartShaker 3 is out of the range with my phone?

Alarms will still go off on time, but alerts for phone calls and SNS messages will not work.

Do I need to keep the app at the foremost to ensure SmartShaker 3 working?

No. You can put the app in background. 

Will the SmartShaker 3 still work if I force kill my app?

For iOS, the answer is yes. Everything will work.
For Android, alerts for phone calls and messages will not work after app is force killed. You need to open the app and then put it on the background.  

Do I need to open the app to make SmartShaker 3 work after I power cycle my phone?

For iOS, the answer is no.
For Android, the answer is yes. You need to open the app again to make the alert for phone calls and messages working.

Could I use 2 or more SmartShaker 3s with my phone?

No, the app can only allow one SmartShaker 3 connection at the same time. If you have 2 SmartShaker 3s, you can use 2 different phones to setup each SmartShaker 3s.

Could I use 2 or more phones to connect my SmartShaker 3?

No, each SmartShaker 3 can only allow the control from one phone only.