One Step Pairing
Take the earbuds out of the case and pair with “iLuvBBGTWS AIR” on your mobile device. If you already paired, they will automatically connect to your device.
Simple and Easy Control
Double tap either of the earbud to play/pause music or answer/hang up the call. No more complicated controls to remember.
All Day Listening Power
20 Hours in Total
You get enough power to enjoy music on the go for all day long with the charging case. When the earbuds are fully drained, 20 minutes quick charging will power up the earbuds for 2 hours listening.
IPx6 Rated Water Proof
Resistant to heavy rain and water splash
Earbuds and case are tightly sealed to endure heavy rain, sweating, or getting wet from the spilled liquid.
Ensuring comfortable fitting to your ears with large, medium and small size of soft eartips on top of the ergonomically designed earbud shape to snug into your ears.
Latest Bluetooth Technology
Integrated with the latest Bluetooth 5.0, enjoy music with enhanced wireless performance, power saving and stable connectivity.
Bubble Gum True Wireless Air Earbuds, Charging Case, Micro USB Charging Cable, User Manual
QUESTIONS & ANSWERSAsk a Question
one of my hearing aids has no audio, if it connects with my cell phone but I just stop having sound, it doesn't even sound when I turn on
What do you mean "one of hearing airds has no audio" ? would you explain more details of your question?
Is there a way to adjust the microphone? People hear me very faintly.
There is no adjustment on microphone gain as fixed from build in components. Suggest to move to quiet enviornement for phone conversation and turn up phone volume from both speaker and receiver's phone.
How do I answer the phone just using one earbud
When you are using either one (L or R) of your earbud, you can Tap x 2 on your earbud to pick up the phone call.
Note : Tapping sensitivity has been tuned to accept wide range of patterns of individuals. Please try your tapping style with a little bit more speed and pressure to be famillarized with better recorgnition.
How do you turn on earbuds if you don’t have the case....I left case at home but have an earbud and I can’t get it to power on
To turn on the earbud, need to put it back to charging case and no other alternative "turn on" the earbud.
Can I disable the pause with double tap functionality?
* To play/pause music, simply tap twice either earbud (L or R).
Note: Tapping sensitivity has been tuned to accept wide range of patterns of individuals. Please try your tapping style with a little bit more speed and pressure to be familiarized with better recognition.
Will the red ones be coming back into stock soon?
Yes, in stock now.
Hi, the left earbud has a constant Red LED and wont pair with the device. Its been this way for more than 24hrs despite recharging. Help please
a. please plug in power cable to the charging case
b. please take out the Left & right earbuds, then put only left earbud into case to charge.
c. keep for charging 2-3 hrs, then to see whether left earbud red LED off--> then it's fully charge. if the red LED still on, it might have issue. then email to firstname.lastname@example.org for L earbud replacement.
How do you play audio on both earbuds on a iphone? I was able to figure it out for my android but not the iphone. It's an iphone XR.
a. please make sure turn off your android phone's BT
b. remove the pairing record on your iphoneXR
c. Do scanning again, BT connection again on your iphone SR, then L & R earbuds can connect and play audio on bpth earbuds.
Can you use each bud on it's own, leaving one in the case without using both at the same time?
yes, you can use each earbud on it's own and leaving one in the case.
Is there a way to turn them back on besides putting them in the charger and then take them back out again?
Putting the earbuds in the charger and then take them out : That's the only way to turn the earbuds on .
When will Red Bubble gum be back in stock
Do you mean BBGTWSAIRRD : the bubble gum true wireless cordless ? Stock available now.
Can you pair more than 1 pair of these earbuds to the same iphone so 2 people are listening to the same music at the same time?
you can pair more than 1 pair of these earbuds to the same iphone, but iphone can only connect with 1 BT device at each time. so, you can't share same music from 1 iphone with 2 peoples through 2 pair of these earbuds at the same time.
why is one ear bud blinking blueit seems lost pairing. please follow below steps to reset the earbuds :-
a. Fully charge your earbuds and reset pairing
>1.Take both earbuds out from the charging case.
> 2.Connect the USB to the charging case and make sure the USB is connected to a power source.
> 3.First place the earbud (blinking blue) into the charging case (while the other earbud is out of case), make sure the red LED on the earbud is on (this indicates it's charging).-- please advise this status correct?
> 4.Then place the other earbud into the charging case, once again make sure the red LED on the earbud is on.
> 5.Leave both earbuds in the charging case for about 2-3 hours.
> 6.Take both earbuds out after charging and insert into your ear.
> 7.If you hear a beep sound from both earbuds simultaneously then your earbuds are paired and you're good to go!
> 8. If you hear a beep from each earbud separately at different times, simply double tap
either earbud on the center and it will repair
> c.Then from your phone to look for your earbuds to connect with .
***One earbud blinking blue, means it connected with the other earbud, and waiting to connect to BT device (the phone or the labtop..) ***
When will the rose gold be back in stock?
the Rose Gold is in stock now
Are these A2DP compatible? When paired with an iPad the sound comes through the ear buds & the iPad. How do we get the sound to just come through the ear buds & not the iPad?
Yes, it's A2DP compatible. when it paired with an iPad, naturally the sound comes from the earbuds.
and from top/right corner of your ipad, if you swap and call out the control menu, you can choose the sound comes through the earbuds , or comes through the iPad; Not from both at the same time.
Do these only work with mobile devices so not with MacBook?
this True Wireless earbuds works with mobile devices , labtops, MackBook...Pcs..
Why do my earbuds sound low, can I adjust the volume on the earpiece? My phone volume is on high
The Bubble Gum True Wireless earbuds' sound output design at 105dB@1Khz, with maximum Volume (volume adjust from your phone)
It’s higher enough for general user with hearing protection; if you think your earbuds sound below this level, it might individual unit issue and please contact our customer services team.
Left earbud stop working
the Left earbud might out of battery power. please follow below steps to resolve the issues : -
> A.You can remove this device name from your phone and computer BT device list.
> B. Fully charge your earbuds and reset pairing
1.Take both earbuds out from the charging case.
2.Connect the USB to the charging case and make sure the USB is connected to a power source.
3.First place left earbud into the charging case (while right earbud is out of case), make sure the red LED on the earbud is on (this
indicates it's charging).-->please advise this status correct?
4.Then place the right earbud into the charging case, once again make sure the red LED on the earbud is on.
5.Leave both earbuds in the charging case for about 2-3 hours.
6.Take both earbuds out after charging and insert into your ear.
7.If you hear a beep sound from both earbuds simultaneously then your earbuds are paired and you're good to go!
8. If you hear a beep from each earbud separately at different times, simply double tap either earbud on the center and it will repair
> c. Then from your phone to look for your earbuds to connect with .
Is there any way that I could order replacement parts such as a new charging case if I needed?
yes. you can contact to email@example.com to order the new charging case or eartips.
My right earbud stopped working what can I do?
- Please remove both earbuds from the case.
- Connect the case to a USB charger.
- Place both ear buds back in the case and allow them to fully charge.
If there is still an issue please submit a support ticket here. http://support.iluv.com/
How do I know when the case is fully charged?
When the battery case is connected to a charger the case will show the battery strength using red LED's. The case is fully charged when all four LED's are solid red.
Download User Manual
📧 email: firstname.lastname@example.org
📞 Phone: 1-866-807-5946 (8:30AM-5:30PM EST)