|How to Fix / Deal with Muffled Voice Quality during phone calls with this case|
|Written by Lemondixon.|
22 Jan , 2015
|After discovering the same problem mentioned in other peoples' reviews on this site (after weeks of people complaining they couldn't hear me before finally figuring this out), I also found 2 easy solutions (apart from replacing the case - which otherwise I am completely happy with and it aint iLuv's fault that this quirk of the iPhone 5/5s design causes this problem with ALL similar flip cases).
The problem is the way the phone uses a noise cancelling microphone (in addition to the main one, and a 3rd one too!) between the camera and the flash on the back of your phone. Flipping the case back when making a call obscures this, causing a malfunction in the way noise cancellation works (see video in link below). Solutions are simple:
1. Go to Settings > General > Accessibility and then switch OFF Phone Noise Cancellation. Personally, I'd prefer not too and instead try the other alternative;
2. When you make a call, hold the case so that the front cover does not fold back over the camera, where the NC mic is, as described in this neat video https://www.youtube.com/watch?v=stltzFlt78c
Happy Days - Problem solved!|